FAQs

Find clarity on treatments, bookings, and policies, so you can arrive with ease and leave feeling held.

Your Questions, Answered

Where is The Switch Suites located?
The Switch Suites is located at 2333 First Avenue, Suite 202, in San Diego, CA 92101, inside the 1st Ave Medical Center.
What are The Switch Suites' hours?
Hours vary by day: Monday 9am to 6pm, Tuesday 10am to 7pm, Wednesday 9am to 5pm, Thursday 11am to 7pm, Friday 9am to 7pm, and Saturday and Sunday 9am to 5pm.
What is the Welcome Facial Massage at The Switch Suites?
Every session opens with the Welcome Facial Massage, our signature ritual using light, slow pressure and manual facial sculpting from your arms to your face. It calms your nervous system before we move into your personalized corrective treatment.
What is facial sculpting at The Switch Suites?
Facial Sculpting is a hands on technique using slow, intentional pressure to contour the face and buccal area. It's woven into treatments to soothe the body while supporting healthy, radiant skin.
What is the Wellness Collective at The Switch Suites?
The Wellness Collective connects you with expert practitioners for sugaring hair removal, eyelash treatments, and acupuncture. It's a way to round out your visit alongside your facial.
What is The Switch Suites' deposit and cancellation policy?
A $50 non-refundable deposit secures every appointment and applies to your total. Cancel or reschedule with at least 48 hours notice to transfer your deposit once; less notice means it's forfeited and a new deposit is required.
What happens if I'm late to my appointment?
We offer a 15 minute grace period for late arrivals. After that, your service may be shortened or need to be rescheduled, and your deposit will be forfeited.
Can I bring a guest or my child to my appointment?
We ask you to come without extra guests or children so your session stays private and personal. If needed, one quiet guest may accompany you.
What should I know before my first visit?
Arrive 5 to 10 minutes early and finish your intake forms beforehand so you can settle in calmly. Please silence your phone, remove your shoes at the door, and keep your voice soft to honor the space.

Still have questions?